Factory direct
Factory-direct coordination from quotation to shipment.
BUYER SUPPORT
Buy with confidence.
Clear policies, model-specific lead times and support from enquiry through after-sales service.
Send an enquiryReliable quality
Controls from incoming materials to finished goods.
Production coordination
Production and logistics planned against the confirmed order.
Flexible MOQ
Support for trial orders and growing businesses.
Global experience
Experience supporting buyers across global markets.
Dedicated support
One team for clear, useful replies.
Minimum order quantity (MOQ)
Trial-order quantities can be reviewed by model and program.
Final quantity stated on the quotation.
Lead time (samples)
Confirmed by scopeTiming depends on the model and customization.
Lead time (bulk orders)
Confirmed by orderTiming depends on quantity, customization and the production plan.
Payment terms
The payment schedule is stated on the pro forma invoice.
Alternative terms are reviewed before confirmation.
Shipping methods
Sea, air or express
Available Incoterms are confirmed on the quotation.
Warranty
Confirmed by modelCoverage and term are stated on the quotation.
After-sales support
Response target: within 24 business hours.
Spare parts and technical support depend on the agreed model and terms.
Customs & documents
Commercial invoice and packing list are prepared for each shipment.
Certificates and origin documents are confirmed by model and destination.
* Policies may vary by product and region. Please contact our sales team for confirmed terms.
OEM / ODM & GLOBAL SERVICE
Prepared for destination review
Product-specific certification support helps buyers prepare documentation for destination-market review.
XEA100+countries served
200+partner brands
20M+units sold annually
RESOURCES & ANSWERS
Useful files, clear answers
BUYER RESOURCEProduct requirement briefA working outline for market, application, quantity, sample, packing and document requirements. Available on request.BUYER RESOURCESample review checklistA working checklist for product, label, packing and approval records. Available on request.
Share the destination market, sales channel, intended use, product family, target quantity, packaging direction and timeline.
Specifications are confirmed against an exact model and the agreed project record, normally after the required sample and document review.
Yes. Sample scope, cost, timing and approval items are confirmed after the intended model and customization needs are clear.
Carton quantity, dimensions, weight and volume are confirmed for the selected model and approved packing arrangement.
WORKFLOW
How we work: from enquiry to delivery
A clear sequence keeps every stage visible from your first enquiry through delivery.
Share your requirements
Review a clear quotation
Confirm product details
Confirm PI and payment
Complete defined quality checks
Arrange tracked delivery
Long-term support
START A PROJECT
Turn requirements into a clear buyer brief.
Start with the market, application and order conditions.